
RECOVERY SPECIALIST
🚨 IMMEDIATE VACANCY – RECOVERY SPECIALIST
Location: Colombo 05 | Company: Cashray (Reputed Financial Services Provider)
Cashray is expanding its Recovery Division and is looking for a skilled, motivated, and target-driven Recovery Specialist to manage daily collection activities and ensure timely follow-up of outstanding accounts.
If you have strong negotiation skills, experience in financial collections, and the ability to handle pressure with professionalism, we want you on our team.
Why Join Cashray?
Attractive salary + performance-based incentives
Supportive and energetic work culture
Career growth opportunities within the recovery & operations team
Training and development to strengthen your professional skills
Key Responsibilities
Handle daily recovery calls, follow-ups, and customer negotiations.
Manage overdue accounts and drive effective collections.
Identify delinquent customers and take appropriate action.
Maintain accurate records of follow-ups, promises to pay (PTP), and settlements.
Ensure compliance with company policies and ethical recovery practices.
Support team leaders by sharing insights and field updates.
Coordinate with other departments to resolve customer issues promptly.
Required Qualifications & Experience
Minimum 1–2 years’ experience in debt recovery, credit collections, or call-center collections.
Strong communication and negotiation skills in Sinhala and English (Tamil is an advantage).
Ability to work under pressure and meet monthly targets.
Good understanding of basic credit and recovery procedures.
Familiarity with CRM/collection systems and MS Office.
Self-motivated, disciplined, and committed to achieving results.
How to Apply
If you are a goal-oriented professional with a passion for collections, send your CV:
To:
📧 hr@cashray.com
📱 WhatsApp: 077 476 4588
Only shortlisted candidates will be contacted.
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