Position: Outlet Manager (Pastry Shop)
Location: Multiple Locations
Salary: Competitive with performance-based bonuses
We are looking for a highly motivated and experienced Outlet Manager to oversee our pastry shops. The ideal candidate will ensure smooth operations, uphold customer service standards, and achieve sales targets across all outlets.
Responsibilities:
• Oversee daily operations of all outlets.
• Manage and support a team of 4 supervisors, each overseeing designated shops.
• Implement strategies to increase sales and improve service.
• Ensure compliance with company policies and health standards.
• Manage inventory, stock levels, and procurement.
• Conduct performance reviews and provide training for shop staff.
• Handle customer complaints and feedback professionally.
Requirements:
• Proven experience in managing multiple retail outlets.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Strong organizational skills and attention to detail.
