About the role
๐ผ ๐๐๐๐๐๐๐๐ : Intern โ Online Sales & Customer Support - Singhagiri Head Office
๐ Responsibilities
โขHandle incoming customer calls in a professional and friendly manner.
โขRespond to customer inquiries via WhatsApp and other online platforms promptly.
โขProvide accurate information about products, pricing, and promotions.
โขAssist the online sales team in converting inquiries into sales.
โขMaintain proper records of customer interactions and follow-ups.
โขSupport basic digital marketing activities (social media engagement, campaign support, etc.)
โขCoordinate with internal teams to ensure smooth order processing and customer satisfaction.
๐ Qualifications
โขStrong communication skills in English and Sinhala (both spoken and written)
โขGood telephone etiquette and customer handling skills.
โขBasic understanding of digital marketing concepts (social media, online campaigns, etc.)
โขAbility to respond quickly and professionally to customer inquiries.
โขGood interpersonal skills with a positive and energetic attitude.
โขBasic computer literacy (MS Office, WhatsApp Web, social media platforms).
โขAbility to multitask and work in a fast-paced environment.
โขSchool leavers or undergraduates are encouraged to apply.
ใ~ใ Opportunity to work with leading global brands (Samsung, Panasonic, Hisense, Motorola, Lenovo, OPPO, Vivo, etc.)
ใ~ใ Career growth & performance-based incentives
โ
๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐" of this advert.
Send your resume together with details of two non-related referees via email or WhatsApp, stating the post and preferred location in the subject line.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ]
๏ผ๐ณ ๐๐ธ๐ท๐ฝ๐ช๐ฌ๐ฝ : 071 980 5267 (WhatsApp)
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : careers@singhagiri.lk
