Customer Service Professional – WTC Colombo

Employer:

Lankastaff

Role:

Call Centre Executive

Job type:

Full Time

Salary per month:

Rs 80,000 - 90,000

Required education:

Higher Diploma

Required work experience (years):

Employer Website:

Application deadline:

2025-11-20

About the role

Customer Service Professional – WTC Colombo - Night shift

Benefits - transportation back home & incentives

Company: renowned Brand in Qatar

Salary: LKR 90,000 (with monthly incentives based on performance)

Time - 2:30Pm-11:30Pm rostered day off.

Job Summary:

Lanka Staff is seeking a proactive and detail-oriented Customer Service Professional to join our team. The ideal candidate will be responsible for efficiently processing customer orders received via WhatsApp and accurately entering data into the company’s internal system. If you have strong English communication skills, fast typing ability, and critical thinking skills, we’d love to hear from you!

Key Responsibilities:

• Process customer orders received through WhatsApp

• Accurately upload order details into the internal system

• Ensure high attention to detail in every customer interaction

• Collaborate with the team to maintain service quality

Required Qualifications:

• Excellent English communication (spoken and written)

• Strong keyboard typing speed and accuracy

• Ability to think critically and work independently

• Prior customer service experience is a plus

Working Details:

• Working Days: 5days per week (no fixed day off)