# ๐ผ ๐๐๐๐๐๐๐๐ : Customer Service Executive
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in
more than 220 countries and territories worldwide.
Do you want to be part of a company that connects people worldwide?
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Passed the G.C.E Ordinary Level
ใ~ใโช Customer service experience is an advantage, school leavers will also be considered
ใ~ใโช Good communication and telephone skills
ใ~ใโช Able to work on shifts
ใ~ใโช Good command of spoken and written English & Sinhala, Tamil is an advantage
# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Work in Customer Service call centre, manage calls from Customer Service hotline, Email, Live Chat and provide quality service to both local and overseas customers
ใ~ใโช Handle order booking and shipment tracking to provide one-stop solution
ใ~ใโช Seize upselling and cross-selling opportunity of valued added services
ใ~ใโช Work with team members to achieve overall CS performance standards
# โ
๐๐๐๐๐
๐๐๐ :
ใ~ใโช Attractive remuneration & benefits
ใ~ใโช Work from home arrangement
ใ~ใโช Referral Bonus & Staff Discounts
ใ~ใโช Structured training program
ใ~ใโช Strong career support in an international environment
ใ~ใโช The selected candidate can look forward to a very attractive remuneration package above the market average couple with a lucrative incentive scheme.
# โ
๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
Send in your CV together with the names of two non-related referees to reach us within 10 days of this advertisement. Email: CareersSriLanka@dhl.com
Visit us on dhl.com for more details on the corporate profile.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : CareersSriLanka@dhl.com
# ๐ ๐ฆ๐ฎ๐ซ : dhl.com
