About Us
AKARA Apartments is known for delivering an exceptional client experience. Our Customer Care team plays a key role in ensuring smooth communication, professionalism, and support throughout the entire client journey.
The Role
We’re looking for Customer Care Executives to handle inquiries, support clients, and provide a seamless service experience before and after property viewings.
Key Responsibilities
* Handle inbound calls and WhatsApp inquiries professionally.
* Provide accurate property details and coordinate viewing appointments.
* Assist clients with documentation, clarifications, and follow-up communication.
* Maintain a high standard of service excellence and client satisfaction.
* Update CRM with accurate logs, notes, and communication history.
Requirements
* 1–2 years of customer care or support experience.
* Strong communication and interpersonal skills.
* Friendly, patient, and service-oriented.
* Ability to work in a fast-paced, structured environment.
Growth Path
Career development at AKARA is clear and performance-driven. You can grow within Customer Care or transition into sales-focused roles based on performance.
*Join Akara
Become part of a client-focused, high-performance team where your service quality directly enhances the client journey and strengthens our brand reputation.
If you feel you are the right fit for this opportunity, we'd love to hear from you. Please apply through "Apply Now" on this advert or send your CV to hr@akaraapartments.lk or WhatsApp to +94 77 663 5926.
