Customer Service
1.Greet guests and seat them and taking the order accurately
2.Present menus and help customers with selecting the menu items
3.Check in with guests during the meal and get feedback
4.Handle guest concerns or requests promptly
Food and Beverage Service
1.Deliver food and beverages to the correct tables
2.Ensure orders are served correctly and on time
3.Refill drinks and bring additional items as needed
4.Clear plates and reset tables between guests
Communication and Coordination
1.Relay orders to kitchen staff clearly
2.Coordinate timing with the Coffee bar and kitchen
3.Inform guests of specials and menu changes
4.Work with teammates to maintain smooth service
Cash Handling and Transactions
1.Present KOTs and process payments
2.Handle cash and card transactions accurately
3.Follow procedures for opening and closing checks
Cleanliness and Safety
1.Keep dining and service areas clean and organized
2.Follow food safety and hygiene standards
3.Maintain clean utensils, glassware, and table settings
4.Report spills or hazards to prevent accidents
Only shortlisted candidates are notified for the interview process
Attractive salary will be provided with over time and service charge
Staff meal will be provided during the working hours
Ability to work long hours with overtime allowance
WhatsApp your CV to 0717255256 or email to info@blackrockcafe.lk
