Core Responsibilities
Transactions: Scanning goods, processing payments (cash, credit/debit, gift cards), and issuing receipts.
Customer Service: Greeting customers, answering questions, providing information on procedures, and resolving complaints.
Cash Handling: Balancing the cash register at the start and end of shifts, maintaining accurate cash counts, and managing returns/exchanges.
Store Maintenance: Keeping the checkout area, counters, and surrounding areas clean, tidy, and stocked.
Safety/Compliance: Following all store security procedures, verifying age for restricted items (alcohol/tobacco), and maintaining price accuracy.
Product Knowledge: Familiarizing with products to assist with inquiries, sales, or cross-selling items.
Required Skills and Qualifications
Experience: Previous experience as a cashier, retail sales associate, or in customer service is preferred.
Math Skills: Strong basic math skills for handling money and making change accurately.
Technical Skills: Familiarity with Electronic Cash Register (ECR) or POS systems.
Communication: Excellent verbal communication to interact professionally with customers.
Physical Stamina: Ability to stand for long periods and lift items, as needed.
Efficiency: Ability to work in a fast-paced environment while maintaining attention to detail.
Work Environment: Cafe', Restaurants, or Action stations.
Schedule: Often requires flexible hours, including weekends, evenings, and holidays.
Role Type: Typically reports to a Restaurant manager or supervisor.
Core Responsibilities
Only shortlisted candidates are notified for the interview process
Attractive salary will be provided with over time and service charge
Staff meal will be provided during the working hours
Ability to work long hours with overtime allowance
WhatsApp your CV to 0717255256 or email to info@blackrockcafe.lk
