Ninehearts Group is a fast-expanding, diversified group of companies servicing the Photographic, Photo Printing, Graphic Art, Screen-Printing, and Digital Imaging markets with an island-wide customer portfolio and high growth potential in the future. Here's an opportunity for energetic, innovative, and efficient individuals to be part of our success story.
# ๐ผ ๐๐๐๐๐๐๐๐ : Call Center Representative
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๐ ๐๐ผ๐ฐ๐ฎ๐๐ถ๐ผ๐ป: Colombo 14
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช ๐นMinimum G.C.E. O/L or A/L
ใ~ใโช ๐นBasic computer literacy
ใ~ใโช ๐นExperience in handling a multi-line phone system
ใ~ใโช ๐นPrevious call center or customer service experience is an added advantage
ใ~ใโช ๐นExcellent communication and interpersonal skills
ใ~ใโช ๐นPositive attitude and customer-focused mindset
# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช ๐นAnswer incoming calls and respond to customer inquiries in a
professional manner.
ใ~ใโช ๐นProvide accurate information regarding products, services, or procedures.
ใ~ใโช ๐นHandle and resolve customer complaints efficiently.
ใ~ใโช ๐นRecord customer inquiries, issues, and feedback for follow-up.
ใ~ใโช ๐นCoordinate with internal departments for customer requests.
ใ~ใโช ๐นRecord customer interactions and update databases accurately.
ใ~ใโช ๐นAchieve individual and team performance targets.
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๐๐๐๐๐
๐๐๐ :
ใ~ใโช An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
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๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐ " of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
Interest candidate, please send in your CV, including the names of 2 non-related referees to:
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : careers@ninehearts.com
# ๐ช ๐๐ญ๐ญ๐ป๐ฎ๐ผ๐ผ | เถฝเทเถดเทเถฑเถบ :
Ninehearts Color Labs (Pvt) Ltd.
99 Stace Road, Colombo 14.
