๐ผ ๐๐๐๐๐๐๐๐ : Call centre executive
๐ ๐๐๐๐๐๐๐๐๐๐๐๐ : | # ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐
๐๐๐ :
ใ~ใโช GCE O/L or A/L qualification
ใ~ใโช Excellent communication skills in English and Sinhala
ใ~ใโช Prior experience in customer service or call center environment (preferred)
ใ~ใโช Good computer literacy and typing skills
ใ~ใโช Ability to work in shifts and handle customer queries professionally
ใ~ใโช Positive attitude and customer-oriented mindset
๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ : | # ๐ ๐๐๐ ๐๐๐๐
๐๐๐ :
ใ~ใโช Handle inbound and outbound customer calls efficiently
ใ~ใโช Provide accurate information and resolve customer queries
ใ~ใโช Maintain customer satisfaction through professional service
ใ~ใโช Document and update customer interactions in the system
ใ~ใโช Follow communication procedures and guidelines
ใ~ใโช Identify and escalate priority issues to relevant departments
โ
๐๐๐๐๐
๐๐๐ :
ใ~ใโช We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
ใ~ใโช Comprehensive training and career development opportunities
ใ~ใโช Positive work environment with growth potential
ใ~ใ๏ธ Performance-based incentives and bonuses
โ
๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐" of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : talent@quesslanka.com
QUESS - WINNING TOGETHER
