Call Center Agent - Colombo 9

✅ 💠 WE ARE HIRING ! 💠 ✅

# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : CALL CENTER AGENT (INBOUND & TELEMARKETING)

Join our dynamic team at 𝐇𝐚𝐲𝐥𝐞𝐲𝐬 𝐅𝐞𝐧𝐭𝐨𝐧𝐬!

# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

【~】✪ 🔹Fluency in both in Sinhala and English languages is essential, while the ability to speak Tamil would be an added advantage.

【~】✪ 🔹Previous experience in handling customer service services, or call centre operations would be an added advantage.

【~】✪ 🔹Basic computer literacy, including MS Office Suite.

【~】✪ 🔹Good team player with a passion for customer

service.

【~】✪ 🔹Ability to work during weekends and on a roster basis when required.

【~】✪ 🔹- School leavers are encouraged to apply.

# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :

【~】✪ 🔹Responding to incoming customer calls in a timely and professional manner

【~】✪ 🔹Offering accurate information about products, services, policies, and procedures.

【~】✪ 🔹Identifying and resolving customer issues.

【~】✪ 🔹Redirecting complex issues to supervisors or specialised departments when necessary.

# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.

# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

Please submit your application via email to careers@hayleysfentons.com within 10 days of this advertisement, clearly indicating the position in the subject line.

＃ 📧 𝐸𝓂𝒶𝒾𝓁 : careers@hayleysfentons.com

＃📳 📞 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 | 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 : 072 250 5724 - Ranodhi

＃📳 📞 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 | 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 : 077 105 3678 - Kushani