Assistant Manager - Call Center Colombo 4
Are you a seasoned professional with a passion for customer service and leadership? Chinese Dragon Cafe is seeking a highly motivated and experienced individual to join our team as the Assistant Manager- Call Center. Chinese Dragon Cafe, a culinary icon known for its exquisite Chinese cuisine, is expanding its team. With a legacy of delivering unparalleled dining experiences, we are on the lookout for a dynamic Assistant Manager- Call Center to contribute to our commitment to exceptional customer service.
# ๐ผ ๐๐๐๐๐๐๐๐ : Assistant Manager - Call Center LOCATION: COLOMBO 04.
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Previous experience in a call center environment, with at least 5 years in a supervisory or leadership role.
ใ~ใโช Strong communication and interpersonal skills, with the ability to motivate and inspire team members.
ใ~ใโชProven track record of achieving performance targets and driving results.
ใ~ใโชExcellent problem-solving abilities and decision-making skills.
ใ~ใโชProficiency in using call center software and tools.
# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโชAssist in the day-to-day management of the call center operations.
ใ~ใโชProvide support and guidance to the call center team, ensuring high levels of productivity and customer satisfaction.
ใ~ใโช Collaborate with the Manager to develop and implement training programs for new and existing staff.
ใ~ใโช Handle escalated customer inquiries and complaints, striving for swift and satisfactory resolutions.
ใ~ใโช Foster a positive work environment that promotes teamwork, growth, and continuous improvement.
# โ ๐๐๐๐๐ ๐๐๐ :
ใ~ใโช An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
# โ ๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐ " of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ :careers@chinesedragoncafe.com
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