Telesales Representative
(Backend Team) from Jaffna Office.
👉 Salary - 25k -30k
👉 Rotation Shift - 1 week off.
⭕️ Job description:
👉An Ecommerce Customer Service Representative is responsible for handling customer inquiries and concerns related to online purchases.
👉They provide assistance with order tracking, product information, and warranty claims.
👉They may also troubleshoot technical issues and process returns or exchanges.
👉They oversee and optimise various aspects of e-commerce operations, including website functionality, user experience, product listings, managing inventories, processing orders, online payments, order fulfilment and customer service.
👉Handling Inbound and Outbound calls
👉Respond to customer inquiries through various channels, including phone, email, and chat. Address customer questions, concerns, and complaints promptly
Please send your Cv to this Email:-
hr@helensons.ae