We are seeking an experienced, customer-focused, and results-driven Showroom Manager / Assistant Manager to lead the daily operations of our luxury showroom in Colombo 04.
Key Responsibilities:
• Oversee the day-to-day operations of the showroom and ensure exceptional customer experiences.
• Lead, train, and supervise showroom staff to achieve sales targets and maintain service standards.
• Manage high-value items while building strong customer relationships.
• Handle customer inquiries, custom order requests, and after-sales service.
• Monitor showroom inventory, stock movements, and stock replenishment.
• Ensure visual merchandising and product displays meet luxury retail standards.
• Prepare daily, weekly, and monthly sales reports.
• Coordinate with the production, marketing, and customer service teams.
• Maintain security procedures and ensure proper handling of valuable inventory.
• Drive sales growth and implement strategies to increase showroom performance.
Requirements:
• Minimum 3–5 years of experience in retail management, luxury retail, hospitality.
• Strong leadership, communication, and team management skills.
• Proven track record in achieving sales targets.
• Excellent customer service and relationship-building abilities.
• Good knowledge of Microsoft Office and sales systems.
• Fluency in Sinhala and English (Tamil is an added advantage).
• Professional appearance and positive attitude.
What We Offer:
• Competitive salary package
• Performance-based incentives
• Career growth opportunities
Location: Colombo 04
Employment Type: Full-Time
