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Daraz is South Asia's leading online shopping and selling platform present in Sri Lanka, Bangladesh, Pakistan, Myanmar & Nepal. We currently operate an eco system of over 115,000 sellers, serving 5 million plus consumers with more than 20 million listed products. In 2018, Daraz was acquired by Alibaba Group & we are proud to carry our part of the mission to 'make it easy to do business any where'. We are leveraging Alibaba's global leadership in technology, online commerce, mobile payment & logistics to drive growth in our markets. Together with Alibaba, we are ready to empower entrepreneurs in the region & fulfil our promise to offer our customers the best selection of trusted products with a high level of convenience. Our Organization is characterized by smart talent with lots of energy & innovation. We have a culture which is extremely performance.
# ๐ผ ๐๐๐๐๐๐๐๐ : Senior Assistant (Fulfilment Operations) - Kelaniya
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# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Involve in customer return operations functions.
ใ~ใโช Inspect returned items to assess their condition and ensure they meet company return policies and standards.
ใ~ใโช Overview customer return process and all its sub functions and managing the process flow to ensure that all departmental KPIs are met and also collaborating in any other ad hoc duties.
At management discretion, direction may be given for tasks outside the scope of work
ใ~ใโช Overlooking the outsource employees at Customer Returns Operations and contribute to optimize the capacity
ใ~ใโช Overlooking the outsource employees at Customer Returns Operations and contribute to optimize the capacity.
ใ~ใโช Work effectively with customer returns team to achieve desired targets.
ใ~ใโช Coordinate with higher management and handle situational challenges.
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช โข Undergraduates and school leavers
ใ~ใโช โข Proficiency in MS office tools (especially in excel) and google applications
ใ~ใโช โข Communication in English and Sinhala
(Tamil is an added advantage)
ใ~ใโช โข Able to multi task
ใ~ใโช โข Team player
ใ~ใโช โข Good organizational and time-management skills
ใ~ใโช โข Great interpersonal and communication skills
ใ~ใโช โข Problem solver
ใ~ใโช โข Situational Leadership and critical thinking
ใ~ใโช โข Can do attitude with positive mindset
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๐๐๐๐๐
๐๐๐ :
ใ~ใโช An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
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๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐ " of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
If you feel ready to take up the challenge, please forward your resume along with a recent photograph, cover letter and details of two non-related referees to hiring@daraz.lk with the post applied for mentioned in the subjectline.
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : hiring@daraz.lk
