About Us
AKARA Apartments is a leading real estate agency specializing in luxury apartments in Colombo. We are committed to delivering exceptional service and results for our clients. With a talented sales team and a growing brand, we are now seeking a dynamic and experienced Sales Manager to mentor our agents, improve their skills, and ensure every lead is handled effectively.
Role Overview
We are looking for an experienced, team-focused Sales Manager with a proven track record in managing and developing high-performing sales teams. This role focuses on coaching, guiding, and ensuring the team consistently converts opportunities into closed deals.
Key Responsibilities
1. Team Leadership & Mentoring
* Lead and manage a team of real estate agents, ensuring they meet and exceed performance targets.
* Provide one-on-one coaching to improve negotiation, communication, and closing skills.
* Identify skill gaps and provide continuous training and support.
2. Lead Management & Conversion
* Ensure every lead is followed up promptly and handled professionally.
* Monitor lead pipelines in the CRM (Zoho) to prevent missed opportunities.
* Assign leads effectively to match agent strengths with client needs.
3. Sales Process Improvement
* Audit and refine the sales process to maximize conversion rates.
* Implement best practices for lead handling, client follow-up, and appointment management.
* Provide weekly reports on team performance, highlighting wins and areas for improvement.
4. Performance Monitoring & Accountability
* Track KPIs such as lead-to-appointment ratio, appointment-to-deal ratio, and lead response time.
* Hold regular team huddles and performance review sessions.
5. Collaboration with Management
* Work closely with the Operations Manager to align sales processes with business goals.
* Share market insights, team feedback, and performance trends with management.
Requirements
* Proven experience as a Sales Manager, Team Leader, or similar role.
* Strong background in mentoring and developing junior sales talent.
* Excellent knowledge of sales processes and CRM systems (Zoho preferred).
* Exceptional communication, leadership, and problem-solving skills.
* Ability to inspire, motivate, and drive a team to achieve results.
* Real estate experience is an advantage but not mandatory.
Preferred Qualities
* People-first leadership style — approachable yet firm when needed.
* Hands-on mentor who leads by example and invests in the growth of their team.
* Strong organizational skills and attention to detail.
* Analytical thinker who uses data to make decisions.
What We Offer
* Competitive salary + performance incentives based on team success.
* Opportunity to lead in a fast-paced, high-growth environment.
* Supportive management with a long-term vision.
* Continuous learning and career development opportunities.
If you feel you are the right fit for this opportunity, we'd love to hear from you. Please apply through "Apply Now" on this advert or send your CV to hr@akaraapartments.lk or WhatsApp to +94 77 663 5926.
