🌟 VACANCY – ONLINE SUPPORT EXECUTIVE 🌟
On Site Job
We are looking for a passionate, customer-friendly, and sales-driven Online Support Executive to manage online inquiries and assist customers across our digital platforms. If you enjoy online communication and sales, this role is perfect for you!
💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :
【~】✪ Handle customer inquiries via WhatsApp, Facebook, Instagram & Website
【~】✪ Guide customers on product selection, promotions & sizing
【~】✪ Convert inquiries into sales with excellent customer engagement
【~】✪ Manage order processing, confirmations & follow-ups
【~】✪ Coordinate with Stores & Dispatch team for timely deliveries
【~】✪ Maintain accurate records of daily sales & inquiries
【~】✪ Handle customer complaints professionally and ensure satisfaction
💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :
【~】✪ Prior online sales or customer support experience is an advantage
【~】✪ Strong communication skills (Sinhala/Tamil/English preferred)
【~】✪ Ability to multitask and work in a fast-paced environment
【~】✪ Good typing skills & social media knowledge
【~】✪ Friendly, patient & sales-focused personality
💠 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :
【~】✪ Attractive salary + sales incentives
【~】✪ Free Boarding Facility (Company Hostel)
【~】✪ Free Food (Breakfast, Lunch, Dinner)
【~】✪ Seasonal bonuses
【~】✪ Growth opportunities in marketing & sales
✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 :
📧 careers@infiniteventures.lk
📱 +94 77 138 9471 (WhatsApp)