Officer - Front Office

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Officer - Front Office (Customer Relationship Management)

💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 : | # 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ At least 1 year of experience in tele-sales (preferred).

【~】✪ Fluency in spoken Tamil, Sinhala & English.

【~】✪ Computer literate (MS Office).

【~】✪ Basic IT skills are essential.

【~】✪ Strong interpersonal and negotiation skills.

【~】✪ Willingness to work on a shift basis.

【~】✪ A positive and engaging personality.

【~】✪ Young and dynamic individual with potential to work in a fast-paced environment.

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 : | # 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

【~】✪ Welcome visitors/customers and direct them appropriately.

【~】✪ Handle incoming calls in Tamil, Sinhala & English.

【~】✪ Build and nurture strong client relationships.

【~】✪ Educate customers on product details and identify potential leads.

【~】✪ Collaborate with the team to maintain high customer service standards.

【~】✪ Manage customer accounts by updating information and tracking status.

【~】✪ Address customer inquiries to ensure a seamless experience.

【~】✪ Work within the Customer Relationship Management department of LOLC Holdings PLC.

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ An attractive remuneration package along with fringe benefits.

【~】✪ Career development prospects.

【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert.

[ 𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘" ]

＃ 📧 𝐸𝓂𝒶𝒾𝓁 : AzamA@lolc.com