💼 POSITION : Officer Front Office - Customer Relationship Management
💠 REQUIREMENTS :
【~】✪ At least 1 year of experience in tele-sales preferred.
【~】✪ Fluency in Tamil, Sinhala & English (spoken).
【~】✪ Computer literacy (MS Office) and basic IT skills.
【~】✪ Willingness to work on a shift basis.
💠 CANDIDATE PROFILE :
【~】✪ A young, dynamic individual with strong interpersonal and negotiation skills.
【~】✪ Positive and engaging personality to build and nurture client relationships.
💠 RESPONSIBILITIES :
【~】✪ Welcome visitors/customers and direct them appropriately.
【~】✪ Handle incoming calls in Tamil, Sinhala & English.
【~】✪ Educate customers on product details and identify potential leads.
【~】✪ Manage customer accounts by updating information and tracking status.
【~】✪ Collaborate with the team to maintain high customer service standards.
💠 JOB PROFILE :
【~】✪ Opportunity to work in the Customer Relationship Management Department of LOLC Holdings PLC.
【~】✪ Role involves front office duties, tele-sales, and customer support in a dynamic environment.
✅ BENEFITS :
【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
【~】✪ Fringe benefits and career development prospects included.
✅ HOW TO APPLY ✍️ :
If you feel you are the right individual for the above position, then apply via "Apply Now" of this advert.
[WE HIGHLY INFORM ALL THE CANDIDATES TO MENTION A VALID MOBILE NUMBER & IT IS COMPULSORY TO ATTACH YOUR CV BY UPDATING YOUR "IKMAN RESUME"]
📧 Email : AzamA@lolc.com
