Customer Service Executive

Join SouthernFerns Education, a prominent New Zealand-based company with a subsidiary in Sri Lanka, dedicated to assisting students in their journey towards tertiary education. We are currently seeking a skilled Customer Service Executive to join our vibrant team.

Key Responsibilities:

Develop and execute comprehensive digital marketing campaigns.

Manage social media platforms, conduct SEO, and oversee paid advertising.

Respond to client inquiries and provide detailed information.

Analyze campaign performance to derive actionable insights.

Facilitate the student enrollment process.

Coordinate client and official meetings.

Requirements:

Preferably female.

Friendly personality with excellent communication skills.

Proficient in English and Sinhala.

Completion of Ordinary Level.

Proficiency in Social Media Platforms, MS Office, WhatsApp, and Facebook.

Additional Details:

10% remote work opportunity, with 90% in-office attendance.

Competitive salary with KPI-based incentives and commissions.

Office based in Gampaha city. Working hours: 11am to 5pm (weekdays), Satureday ( 9am to 5.30pm)

How to Apply:

Send your resume and cover letter to info@southernferns.com. Join us and be a part of shaping the future of education in New Zealand!