Junior Administration & Customer Service Executive – Male (Mid Shift) – English.
Location: Colombo 9, Sri Lanka | Time - 3Pm to 11:30Pm | Weekend rostered half day.
We are seeking a motivated Junior Administration & Customer Service Executive to support both Australian and Sri Lankan business operations and contribute to digital marketing efforts. This role combines administration, customer service, and creative content handling, making it ideal for someone organized and innovative & be comfortable managing multiple communication channels while working independently and supporting management tasks.
Key Responsibilities
• Handle customer service operations for Australian and Sri Lankan clients
• Manage email, live chat and phone inquiries professionally.
• Prepare and format documents, reports, and office communications.
• Handle customer service operations for Australian and Sri Lankan clients
• Create social media posts using Canva and other platforms.
• Support digital marketing campaigns and e-commerce operations.
• Deliver excellent customer service and ensure smooth daily workflow.
Skills & Attributes
• Strong organizational and management skills.
• Creativity and critical thinking.
• High attention to detail with accurate data entry capability
• Experience in Canva and social media content handling.
• Excellent spoken and written English (essential)
• Ability to multitask and manage multiple platforms efficiently
• Positive attitude with strong listening skills
• Flexible, open-minded, and willing to take on varied tasks as required
Benefits
• Opportunity to work with international (Australian) clients
• Exposure to multi-company operations
• Training and development provided.
How to Apply
Upload your CV at our website (word doc/Pdf preferred) at https://lankastaff.lk/jobs-list/
Please select the category overseas jobs. Search for Job No: 9581
You may apply for our other jobs too. If you have any specific questions or queries you may send an email us at admin@lankastaff.lk PH 0117133080
Only shortlisted candidates will become eligible.
