All-Rounder – The Sevana Hotel
Location: The Sevana Hotel, Talalla, Sri Lanka
Employment Type: Full-time
Start Date: December 2025 (TBD)
Reporting to: General Manager
About The Sevana
The Sevana is a luxury boutique hotel and surf retreat located in Talalla, Sri Lanka. Designed as a
peaceful and stylish space, it offers women-only surf retreats and adult-only high-end stays. Built
on three acres of landscaped grounds, The Sevana combines natural tranquillity, high-quality
design, and community spirit, focusing on connection, comfort, and empowerment. Guests enjoy tailored surf coaching, nutritious food, spacious cabanas, and a sense of belonging within an inclusive, women-led environment.
About the Role
The All-Rounder plays a central role in delivering warm, attentive, and professional service across
multiple areas of the hotel. As a key member of a small, high-performing team, you will support
restaurant service, bar service, housekeeping, guest interaction, and general day-to-day operations.
This is a hands-on, guest-facing position that requires flexibility, confidence, and a natural passion for hospitality. You will help ensure guests feel cared for throughout their stay, whether assisting with meals, maintaining beautiful public spaces, supporting room preparation, or responding to requests.
The All-Rounder role is ideal for someone who enjoys variety, works well in a boutique
environment, and takes pride in creating exceptional guest experiences.
Key Responsibilities
Guest Services
• Provide friendly, attentive service in the restaurant, bar, lounge, and pool areas.
• Welcome guests warmly and respond to questions, requests, or concerns with professionalism.
• Assist with check-ins/outs when required.
• Offer local recommendations and support guests in navigating their stay.
Food & Beverage Support
• Serve drinks, snacks, and meals safely and confidently.
• Set up and clear breakfast, lunch, and dinner service areas.
• Support the kitchen team during busy periods.
Housekeeping Assistance
• Support the housekeeping team with room preparation when required.
• Maintain cleanliness and presentation of public areas, including lounge spaces, walkways, and
poolside.
General Operational Support
• Assist with stock rotation, simple inventory tasks, and replenishment of guest amenities.
• Report maintenance issues and guest concerns promptly to management.
• Support retreat weeks with additional setup (e.g., early-morning snacks, equipment organisation).
About You
• Warm, friendly, and naturally confident with guests.
• Strong English communication skills.
• Comfortable multitasking and working across different departments.
• Dedicated to high standards of presentation, service, and teamwork.
• Reliable, honest, and positive, with a proactive approach.
• Previous hospitality experience preferred but not required.
Package
• Competitive salary based on experience
• Share of hotel service charge
• Staff meals during shifts
• Uniform provided
• Paid leave
• Accommodation available if required
How to Apply
Please submit your CV to info@thesevana.com and a short note explaining why you are a good fit
for the role. Shortlisted candidates will be invited to an interview and may be asked to complete a trial shift. They welcome applicants from women in the hospitality and tourism industry.
