Financial Advisor

# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Financial Customer Service Specialist

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# 💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :

• Handle customer inquiries via phone, email, and live chat with professionalism and efficiency.

• Drive customer retention and loyalty, fostering long-term relationships. • Enhance brand reputation through positive customer experiences, reviews, and word-of-mouth referrals.

• Understand customer needs to provide personalized lending product and service recommendations, and educate customers on additional financial offerings to boost sales.

• Assist new customers with tailored support, building trust and expanding market reach.

• Efficiently handle complaints to prevent negative publicity and maintain detailed interaction records.

• Uphold a high standard of service to improve customer satisfaction and loyalty.

# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

• Proficiency in English,Sinhala,Tamil,and any other languages is a plus.

• Excellent verbal and written communication skills.

• Strong problem-solving abilities and attention to detail.

• Ability to multitask and perform well in a fast-paced environment.

• Prior customer service experience preferred.

• Experience with CRM systems and social media management

• Use data analytics to track customer behavior and predict trends. • Age between 20-32 years.

# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】✪ An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.

# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 " of this advert.

＃📳 𝓒𝓸𝓷𝓽𝓪𝓬𝓽 : 0762888456 ( CV to WathsApp )

＃ 📧 𝐸𝓂𝒶𝒾𝓁 : hr@cashray.com

# 🌐 𝓦𝓮𝓫 : www.cashray.lk