JOB ACCOUNTABILITIES
Conduct Market research to understand market/customer requirements, business opportunities and threats.
Coordinate with lines and counterparts in planning most appropriate route after considering all relevant information
Provide feedback received from customers through customer survey and one-to-one interviews.
Strengthen relationship with customers by way of regular visits, entertainment as deemed appropriate to improve customer retention.
Review own performance by evaluating visit plans, action plans, target reports etc.
Provide/ share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner.
Ensure a consistency of service quality by following standard operating processes/ procedures and driving organizations quality organizations quality improvement initiatives.
Contribute to the continuous Improvement process throughout the organization by introducing changes.
Perform additional duties commensurate with the current role, as and when requested by the management
MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION
Bachelor’s Degree in Business Management, Marketing or an equivalent Professional qualification.
Minimum of 2 years’ relevant experience
Fluency in English both written and verbal
Good Selling, Negotiating & PR skills
Negotiating and PR skills.
