The Job
• Channel Fault identification & rectification in minimum down time
• Check & adjust audio levels and picture quality of all channels and & video synchronization on channels
• Check local channel receiving condition
• Channel blocking - by slide on request and by colour bars on request
• Take High-Power Amplifier (HPA) readings on request & network failure
• Finger print execution on scheduled for channel provider request
• Insert crawler to channel on request
• Inquiring DBN NOC / TAC for the channel failure
• Mobile Streaming Server Troubleshooting on request
• Inquiring local channels MCR or Engineering team relevant party for local channels failure
• Inquiring international channels MCR, Channel service provides for international channels failure.
• Coordinate DTV business development unit for international channel issues.
• Faulty Integrated Receiver Decoder (IRD), Audio Video Processing Card (IQ) card replace.
• Inform faulty of IVG, Encoders, and other transmission equipment
• Inform & get advice for STB error messages
• Inform & get advice for Subscriber Identity Module (SIM) card failure& other technical problem related to customer premises equipment
• Preparing monthly down time reports
• Provide Direct To Home (DTH) network downtime reports on request and all the other relevant reports when needed.
The Person should have at least one qualification of following,
• NV Q Level -5 / IVQ Level -5
• City & Guilds Advanced Diploma
• HNDE - Higher National Diploma in Engineering
• NDT
• National Diploma in Engineering Sciences - NDES
• Diploma in Technology (OUSL)
• Advance Diploma in Telecommunication Technology
• Advance Diploma in Information & Communication Technology
• Advance Diploma in Information Technology
• Advance Diploma in Construction Technology
• National Diploma in Engineering Technology