Customer Support Officer - Colombo (Union Place)
# ๐ผ ๐๐๐๐๐๐๐๐ :Customer Support Officer - Colombo (Union Place)
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
โข A minimum of 01 year experience in a similar role.
โข Passed G.C.E. Ordinary Level with "C" Passes for Mathematics and English.
โข Excellent communication and interpersonal skills: "Bi-Lingual" or "Tr-Lingual" will be an added advantage.
โข Willing to work 5.5 days a week on a roster basis.
โข Problem-solving skills with a customer-centric approach.
โข Proficiency in using computer systems and navigating software applications.
# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
โข Handle inbound/outbound calls promptly and professionally.
โข Address customer inquiries, resolve complaints, and provide accurate information.
โข Maintain a high level of customer satisfaction through excellent service.
โข Document all interactions and transactions accurately in our system.
โข Collaborate with team members and other departments to ensure efficient issue resolution.
# โ ๐๐๐๐๐ ๐๐๐ :
ใ~ใโช An attractive remuneration package with a pleasant working environment, and excellent opportunities for career development is on offer for the correct candidate.
# โ ๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐ " of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ :careers@singersl.com
# ๐ช ๐๐ญ๐ญ๐ป๐ฎ๐ผ๐ผ :No - 112, Havelock Road, Colombo 05
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