We are Snow Soft (Pvt) Ltd, a leading software solutions provider in Sri Lanka, transforming businesses with cutting-edge technology for supermarkets, hospitals, laboratories, retail shops, and more. Our passion for innovation and customer-centric approach has earned us a reputation as a trusted partner in the industry.
🚀 Why Join Us?
As our business continues to grow, we are expanding our dynamic team! We are seeking a Customer Support Assistant who is enthusiastic, resourceful, and committed to delivering exceptional customer service. This is your chance to be part of a company that values talent, encourages innovation, and celebrates success.
###### Key Responsibilities ######
- Handle inbound and outbound calls professionally.
- Assist customers with inquiries, technical support.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to resolve issues efficiently.
- Ensure a high level of customer satisfaction.
###### Qualifications ######
- Age between 18 to 25 years.
- Excellent communication skills in Sinhala
- Ability to handle customer queries with patience and professionalism.
- Strong problem-solving skills and attention to detail.
- Team player with a positive attitude and a willingness to learn.
###### Working Hours ######
Monday - Friday : 8.30 am to 5.00 pm
Satureday : 8.30 am to 1.00 pm
###### Location ######
Realty Plaza, Jaela.
Ready to Elevate Your Career?
Join us and be a part of a company that’s not just about software, but about creating lasting value for our customers and employees alike.
📧 Whatsapp your application to 0768292571 today! Let’s build the future together.
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