Customer Service Executive

Job Role:

Call customers and confirm orders before dispatch

Answer incoming customer phone calls

Reply to Facebook, Instagram & WhatsApp messages

Create new product listings on our system

Assist walk-in customers at the warehouse if required.

Coordinate with the packing/dispatch team

Requirements:

Fluent Sinhala & English (Must)

Basic Tamil is an added advantage

Good communication and customer-handling skills

Basic computer knowledge

Ability to work with less supervision

Age 18–35

Working Hours: Full-time (on-site)

Email - Shafran@moderndeals.lk

Whatsapp - 0777300977