Customer Service Officer

✪ 𝐖𝐀𝐋𝐊 - 𝐈𝐍 𝐈𝐍𝐓𝐄𝐑𝐕𝐈𝐄𝐖𝐒 ✪

# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Customer Service Officer

(Dialog Franchise Outlet Vacancies in Colombo, Kalutara, Gampaha Districts)

# 💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

Need to respond to all telephone calls and emails, analyze the customer problems and inquiries and to provide the necessary solution within a minimum time period. Provide an effective customer service experience and product related information to all customers visiting the outlet. Take the ownership and follow-up until the job assigned is successfully completed. Assist the customer on how to use the products. Work productively on a continuous basis in order to achieve monthly sales targets.

# 💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

【~】✪ Should possess of GCE O/L Examination with Simple pass in Mathematics, English and Science subjects. Possess the GCE A/L Examination.

【~】✪ School Leavers are encouraged to apply.

【~】✪ Good command of English and Sinhala languages, both oral and written is essential.

【~】✪ Ability to speak in Tamil will be an added advantage.

【~】✪ Should be familiar with MS Office package.

【~】✪ Candidate should be below 30 years of age.

【~】✪ Male candidates are preferred.

【~】✪ Ability to work from Monday to Friday (At 08:30am-06:30pm) and Saturday half a day (At 08:30am - 02:30pm).

【~】✪ Should be a Team Player who can work in a target driven environment.

【~】✪bThe minimum salary will be LKR 30,000 to LKR 75,000.

# ✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

The selected candidates will be recruited as Customer Service Officer (Frontline) on contractual basis and on the job training will be provided. The selected candidate will be offered an attractive package with other Softlogic benefits. You will be rewarded on performance based with a promising career path and will be entitled for incentives when targets are achieved.

# ✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

# If you are the most suitable person for the above position, please visit the below mentioned location for 𝐖𝐀𝐋𝐊 - 𝐈𝐍 𝐈𝐍𝐓𝐄𝐑𝐕𝐈𝐄𝐖𝐒.#

# ✅ 📅 Date of Interview 📅 : 28th & 29th March 2024

# ✅ ⌚ Interview Timings ⌚: 09:00am -11.30am

# ✅ 📪 Interview Location Address 📪 : Softlogic Holdings PLC, 03rd Floor, No 14, De Fonseka Place, Colombo 05 (Close to House of Fashion in Duplication Road)

# ✅ Dress Code: Office Attire or Smart Casual only

# ✅ Required Documents: Updated Resume, NIC and Original Certificates File

# For more information; feel free to contact us.

# 📪 𝓐𝓭𝓭𝓻𝓮𝓼𝓼 : Softlogic International (Pvt.) Ltd Subsidiary of Softlogic Holdings PLC , No. 14, De Fonseka Place, Colombo 05.

# 🌐 𝓦𝓮𝓫 : www.softlogic.lk