Customer Service Officer
โช ๐๐๐๐ - ๐๐ ๐๐๐๐๐๐๐๐๐๐ โช
# ๐ผ ๐๐๐๐๐๐๐๐ : Customer Service Officer
(Dialog Franchise Outlet Vacancies in Colombo, Kalutara, Gampaha Districts)
# ๐ ๐๐๐ ๐๐๐๐ ๐๐๐ :
Need to respond to all telephone calls and emails, analyze the customer problems and inquiries and to provide the necessary solution within a minimum time period. Provide an effective customer service experience and product related information to all customers visiting the outlet. Take the ownership and follow-up until the job assigned is successfully completed. Assist the customer on how to use the products. Work productively on a continuous basis in order to achieve monthly sales targets.
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Should possess of GCE O/L Examination with Simple pass in Mathematics, English and Science subjects. Possess the GCE A/L Examination.
ใ~ใโช School Leavers are encouraged to apply.
ใ~ใโช Good command of English and Sinhala languages, both oral and written is essential.
ใ~ใโช Ability to speak in Tamil will be an added advantage.
ใ~ใโช Should be familiar with MS Office package.
ใ~ใโช Candidate should be below 30 years of age.
ใ~ใโช Male candidates are preferred.
ใ~ใโช Ability to work from Monday to Friday (At 08:30am-06:30pm) and Saturday half a day (At 08:30am - 02:30pm).
ใ~ใโช Should be a Team Player who can work in a target driven environment.
ใ~ใโชbThe minimum salary will be LKR 30,000 to LKR 75,000.
# โ ๐๐๐๐๐ ๐๐๐ :
The selected candidates will be recruited as Customer Service Officer (Frontline) on contractual basis and on the job training will be provided. The selected candidate will be offered an attractive package with other Softlogic benefits. You will be rewarded on performance based with a promising career path and will be entitled for incentives when targets are achieved.
# โ ๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
# If you are the most suitable person for the above position, please visit the below mentioned location for ๐๐๐๐ - ๐๐ ๐๐๐๐๐๐๐๐๐๐.#
# โ ๐ Date of Interview ๐ : 28th & 29th March 2024
# โ โ Interview Timings โ: 09:00am -11.30am
# โ ๐ช Interview Location Address ๐ช : Softlogic Holdings PLC, 03rd Floor, No 14, De Fonseka Place, Colombo 05 (Close to House of Fashion in Duplication Road)
# โ Dress Code: Office Attire or Smart Casual only
# โ Required Documents: Updated Resume, NIC and Original Certificates File
# For more information; feel free to contact us.
# ๐ช ๐๐ญ๐ญ๐ป๐ฎ๐ผ๐ผ : Softlogic International (Pvt.) Ltd Subsidiary of Softlogic Holdings PLC , No. 14, De Fonseka Place, Colombo 05.
# ๐ ๐ฆ๐ฎ๐ซ : www.softlogic.lk
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