📢 WE ARE HIRING! – CALL CENTRE EXECUTIVE | RECOVERY OFFICER
SPK Solutions Pvt Ltd is seeking energetic, results-driven, and customer-focused individuals to join our growing team as Call Center Executives – Recovery Officers. The ideal candidate will be responsible for handling overdue personal loan accounts, negotiating repayment arrangements, maintaining positive customer relationships, and achieving monthly recovery targets while adhering to company policies and compliance standards.
💼 Key Responsibilities
* Contact customers regarding overdue personal loan payments.
* Conduct professional follow-ups and negotiate repayment plans.
* Achieve monthly recovery and collection targets.
* Maintain accurate customer records and payment updates.
* Handle customer inquiries and complaints professionally.
* Ensure compliance with company policies and recovery procedures.
🎯 Requirements
* G.C.E. O/L qualification or above.
* Age between 20 – 40 years
* Excellent communication and customer service skills.
* Strong negotiation and problem-solving abilities.
* Ability to work under pressure and meet performance targets.
* Previous experience in call centre, collections, or recovery operations will be an added advantage.
* Male and female candidates are encouraged to apply.
🎁 Benefits & Perks
* Attractive salary package.
* Performance-based target incentives.
* Hybrid / Work-from-Home facility based on performance.
* Career growth and development opportunities.
* Friendly and supportive working environment.
📩 Apply Now
Email your cv: spksolutions98@gmail.com
What's app your cv: +94 77 032 4978
Visit our Website: www.spksolutions.cc
Join SPK Solutions and be a part of a dynamic team driving success through excellence in customer engagement and recovery operations
