Call Center Officer Job Opportunity in kelaniya

Job Description

Responsibilities:

• Handle inbound and outbound customer calls professionally.

• Resolve customer inquiries and complaints promptly.

• Provide accurate information regarding products, services, and policies.

• Maintain and update customer records accurately.

• Collaborate with various departments to ensure customer satisfaction.

• Meet daily and monthly call targets.

• Perform additional tasks as assigned by the supervisor.

Qualifications:

• Excellent communication and interpersonal skills.

• Ability to manage stress and multitask effectively.

• Proficiency in computer applications and data entry.

• Strong problem-solving skills and keen attention to detail.

Benefits

• Competitive salary.

• Overtime Pay for work done after 5:00 PM.

• Commission-based incentives, including Sales Commissions.

• Monthly bonuses.

• Comprehensive training program.

• Supportive and friendly work environment.

• Special Employee Discounts.

How to Apply

Interested candidates are encouraged to send their resume and a cover letter to laserhr0@gmail.com with the subject line:

“Call Center Officer Application - [Your Name]”

Alternatively, you can send your CV via WhatsApp to 070 6 456 777.

Deadline for applications: November 20, 2024.

Join Laser Electronics and be part of our journey toward excellence!