Call Center Executive
We are pioneers in the field of telecommunication, banking consumer electronics, and industrial equipment in Sri Lanka
# ๐ผ ๐๐๐๐๐๐๐๐ : CALL CENTER EXECUTIVE
# ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช IT Diploma
ใ~ใโช Prior experience in a call center or customer service environment is preferred.
ใ~ใโช Good communication skills in Sinhala. English and Tamil will be an added advantage.
ใ~ใโช Ability to multitask and work well under pressure.
ใ~ใโช Strong problem-solving skills and ability to think on your feet.
ใ~ใโช Ability to work in a fast-paced environment.
# ๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ :
ใ~ใโช Answering customer calls and providing assistance. Resolving customer issues, complaints, and inquiries.
ใ~ใโช Recording customer information and call details.
ใ~ใโช Acquiring and maintaining product knowledge.
ใ~ใโช Following call scripts and guidelines.
ใ~ใโช Ensuring call quality and customer satisfaction.
ใ~ใโช Handling multiple tasks simultaneously.
ใ~ใโช Continuous learning and self-improvement.
ใ~ใโช Collaborating with team members and other departments. Adapting to changes in policies and procedures.
# โ ๐๐๐๐๐ ๐๐๐ :
ใ~ใโช Salary will be negotiable with your qualification and experience.
# โ ๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
*Please indicate the post applied for in the subject line of the email
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ๐ณ ๐๐ธ๐ท๐ฝ๐ช๐ฌ๐ฝ : 070 642 4163
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : hr@aiken.com.lk
# ๐ ๐ฆ๐ฎ๐ซ : www.aiken.lk
# ๐ช ๐๐ญ๐ญ๐ป๐ฎ๐ผ๐ผ : 267, Polhengoda Rd, Colombo 05
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