We are looking for a smart, organised and responsible Business Operations Assistant to support the day-to-day operations of Codezela Technologies.
This role is suitable for someone who can confidently handle calls, WhatsApp messages and emails, coordinate with clients and team members, maintain accurate records, prepare documents and assist management with daily operational and administrative activities.
Key Responsibilities
Handle incoming and outgoing calls, messages and emails professionally.
Coordinate with clients, employees, candidates and external parties when required.
Follow up on assigned tasks, client requirements, payments, documents and scheduled activities.
Prepare and maintain Excel sheets, reports, quotations, letters, forms and internal records.
Support project and business coordination by tracking updates, deadlines and pending work.
Organise meetings, appointments, interviews and management schedules.
Assist with client onboarding, information collection and basic customer support.
Maintain organised digital and physical files while ensuring records remain accurate and up to date.
Support recruitment, employee documentation and general office administration.
Assist the management team with daily coordination and other operational requirements.
Requirements
Good communication skills in Sinhala and English.
Confidence in handling telephone calls and communicating with different individuals.
Good knowledge of Microsoft Word, Excel, email and general computer applications.
Strong organisational, time-management and follow-up skills.
Ability to prepare basic professional documents and maintain accurate records.
A positive attitude, willingness to learn and ability to work with minimum supervision.
Ability to manage multiple responsibilities in a professional manner.
Previous experience in office administration, customer service, coordination or business operations will be an advantage.
This is an on-site position suitable for someone seeking to develop practical experience in business administration, operations, client communication and management coordination within a growing technology company.
