• Back to ikman
  • Chat
  • Login

Call Centre Assistant Jobs in Kotte

Type of poster
Promoted Listings
Sort by
Showing 1-1 of 1 ads
Save search
  • Student Counselor Call Centre

    Student Counselor Call Centre

    Welington College
    MEMBER
    Kandy City, Call Centre Executive
  • Call Center Executive

    Call Center Executive

    Ants Creation
    Gampaha City, Call Centre Executive
  • පාරිභෝගික සබඳතා නිළධාරී-කෝට්ටේ

    පාරිභෝගික සබඳතා නිළධාරී-කෝට්ටේ

    Koombiyo Delivery (Pvt) Ltd
    MEMBER
    Kotte, Call Centre Assistant
    13 days
  • Popular Jobs
    • Packing Officer Jobs
    • Sales & Marketing Jobs
    • Data Entry Jobs
    • Driver Jobs
    • Cashier Jobs
  • Trending Jobs
    • Call Centre Executive Jobs in Kotte
    • Call Centre Manager / Assistant Manager Jobs in Kotte
    • Call Centre Officer Jobs in Kotte
    • Call Centre Team Lead Jobs in Kotte
    • Call Centre Trainee Jobs in Kotte
  • Jobs by District
    • Call Centre Assistant Jobs in Colombo
    • Call Centre Assistant Jobs in Gampaha
    • Call Centre Assistant Jobs in Kurunegala
    • Call Centre Assistant Jobs in Kandy
    • Call Centre Assistant Jobs in Galle
  • Jobs by City
    • Jobs in Nugegoda
    • Jobs in Kurunegala City
    • Jobs in Kandy
    • Jobs in Galle
    • Jobs in Maharagama
  • Members
    • Koombiyodelivery.lk

    Explore Call Centre Assistant Jobs in Kotte

    Call Centre Assistant jobs in Kotte are essential for businesses to maintain strong customer relationships and provide excellent service. With the rapid growth of service industries, there is an increasing demand for professionals who can handle customer inquiries efficiently. ikmanJOBS offers a reliable platform to explore the latest Call Centre Assistant Job vacancies across different sectors. Whether you are starting your career or seeking to enhance your experience, a career in Call Centre Assistant Jobs provides valuable skills, professional growth, and opportunities to interact with diverse clients.

    Roles and Responsibilities in Call Centre Assistant Jobs

    Professionals in Call Centre Assistant roles act as the first point of contact between a company and its customers. They play a critical role in ensuring customer satisfaction and resolving queries promptly. Typical responsibilities include:

    • Handling incoming calls, emails, and messages from clients professionally.
    • Providing accurate information about products, services, and policies.
    • Logging customer interactions and updating records in the company database.
    • Assisting in resolving complaints and escalating issues when necessary.
    • Maintaining a polite, helpful, and professional demeanor at all times.

    Eligibility and Required Skills for Call Centre Assistant Jobs

    To pursue Call Centre Assistant Job vacancies, candidates usually need a minimum of a high school diploma or equivalent, while additional qualifications in communication or customer service are advantageous. Key skills that employers look for include strong verbal and written communication, problem-solving abilities, and a friendly, approachable attitude. Familiarity with computer systems and call center software is also beneficial. Soft skills such as patience, teamwork, and adaptability are essential for excelling in this role.

    • High school diploma or equivalent (preferred: certificate in communication/customer service)
    • Strong verbal and written communication skills
    • Basic computer and call center software proficiency
    • Problem-solving and multitasking abilities
    • Professional, polite, and customer-oriented attitude
    • Teamwork and adaptability in a fast-paced environment

    Future Growth in Call Centre Assistant Jobs

    The demand for skilled call centre professionals in Kotte is expected to grow as companies expand their customer support services. Starting as a Call Centre Assistant can lead to roles such as Call Centre Executive, Team Leader, or Customer Service Manager. With experience and continuous skill development, a career in Call Centre Assistant Jobs offers long-term stability, opportunities for advancement, and valuable exposure to client management and business operations.

    Apply for Call Centre Assistant Jobs on ikmanJOBS

    Start your career in Call Centre Assistant Jobs by exploring the latest vacancies on ikmanJOBS. With numerous Ikman jobs updated daily, you can find opportunities that match your qualifications and career goals. Take the next step toward a rewarding future—apply for Call Centre Assistant Jobs in Kotte today on ikmanJOBS.


    Frequently asked questions (FAQs)

    What are the key responsibilities of a Call Centre Assistant in Kotte?

    Call Centre Assistants handle customer inquiries, provide support, and resolve complaints through phone, email, or chat. They maintain accurate records of customer interactions, update databases, and ensure timely responses. These professionals also support team leads by monitoring call quality and assisting in daily operations, contributing to smooth service delivery and customer satisfaction in Kotten call centre operations.

    What skills are most valued for Call Centre Assistant roles in Kotte?

    Essential skills include strong communication, active listening, problem-solving, and interpersonal abilities. Patience, empathy, and adaptability are highly valued due to diverse customer interactions. Familiarity with CRM software, basic computer skills, and multitasking improve performance. Professionals who demonstrate reliability, teamwork, and attention to detail often excel in Call Centre Assistant careers in Kotte.

    How can candidates find Call Centre Assistant job opportunities in Kotte?

    Candidates can search for Call Centre Assistant jobs on ikmanJOBS, leading recruitment websites, and company career portals. Networking through LinkedIn or attending job fairs can uncover unadvertised positions. Tailoring CVs and cover letters to highlight customer service experience and communication skills enhances interview chances. Consistent applications and professional follow-ups increase the likelihood of securing call centre roles in Kotte.

    What is the average salary for Call Centre Assistants in Kotte?

    Salaries for Call Centre Assistants in Kotte typically range from LKR 30,000 to LKR 70,000 per month, depending on experience, company size, and industry. Some positions include performance-based incentives or bonuses, which can increase total earnings. Professionals with multilingual skills, strong customer service experience, or technical knowledge may earn higher packages within the Kotten call centre sector.

    What qualifications are needed to apply for Call Centre Assistant roles in Kotte?

    Most employers require a minimum of a high school diploma or equivalent, though a bachelor’s degree in Business, Communication, or related fields can be advantageous. Strong communication skills, basic computer proficiency, and customer service experience are highly valued. Additional training in CRM software or call handling techniques enhances competitiveness, helping candidates stand out in the Kotten call centre job market.

    What are the similar job opportunities to a Call Centre Assistant in the Call Centre field?

    A Call Centre Assistant plays an important role in the Call Centre sector by providing practical experience and skill development. Similar job opportunities in Call Centre include Call Centre Executive, Call Centre Manager / Assistant Manager, Call Centre Officer, Call Centre Team Lead, Call Centre Trainee. These roles create strong career growth paths within Call Centre.
More from ikman
  • Sell Fast
  • Membership
  • Banner Ads
  • Boost Ad
Help & Support
  • FAQ
  • Stay safe
  • Contact Us
About ikman
  • About Us
  • Careers
  • Terms and Conditions
  • Privacy policy
  • Sitemap
Blog & Guides
  • MotorGuide LK
  • PropertyGuide LK
  • Official Blog
Download our app
Download ikman
Download ikman
Other countries
Bangladesh
© 2026. All rights reserved. Saltside Technologies