It Assistant

Snow Soft Pvt Ltd is a growing IT solutions provider based in Ja-Ela, offering innovative software solutions and technical services to a diverse client base. We value teamwork, customer satisfaction, and continuous improvement. Join our team to gain hands-on experience in both IT support and customer service within a dynamic work environment.

📌 RESPONSIBILITIES ;

• 🤝 Handle customer inquiries and provide prompt, professional support.

• 📊 Update clients on software progress and follow up on quotations.

• 📅 Schedule client sessions and maintain accurate records.

• 🔧 Coordinate with technical teams for custom requirements and part orders.

• 📝 Complete documentation and resolve issues efficiently.

• ✅ Ensure smooth service delivery and clearly explain completed work to clients.

🎯 CANDIDATE REQUIREMENTS ;

• Male candidates aged 20–25 years.

• Must reside within one hour travelling distance from Ja-Ela.

• Passed G.C.E. O/L or A/L examinations.

• Good knowledge of Microsoft Office package is essential.

• Basic knowledge of IT-related work and software.

• Proficiency in Sinhala and English.

• Positive, proactive attitude with a strong willingness to learn.

• Good communication skills and a customer-focused mindset.

Previous experience in the IT field will be considered an added advantage.

* INTERNSHIP CANDIDATES’ MAY ALSO APPLY.*

HOW TO APPLY ;

📱 WhatsApp your CV to : 076 829 2716

📧 Email your CV to : hr@snowsofts.com

📍 Address : 2nd Floor, Reality Plaza, Ja-Ela