🎓 Student Counsellor (Sales & Support)
🏢 Overview
About SysCare IT Solutions:
SysCare IT Solutions is a leading IT service provider specializing in personalized managed IT services, digital marketing solutions, and professional training programs. We are dedicated to empowering individuals and organizations to succeed in the digital age.
📄 Job Description
SysCare IT Solutions is seeking a dedicated and student-focused Student Counsellor (Sales & Support). The successful candidate will be responsible for guiding prospective students, supporting existing students, and achieving enrollment targets while delivering high-quality student service.
🧠 Required Skills
🔹 Strong communication, counselling, negotiation, and interpersonal skills.
🔹 Experience in student counselling, admissions, or enrollment management is preferred.
🔹 Excellent organizational skills with strong attention to detail.
🔹 Ability to multitask and prioritize effectively in a fast-paced environment.
🔹 Proven experience in sales, admissions, or a customer-facing role.
🔹 Strong problem-solving skills with a student-centered approach.
🛠️ Key Responsibilities
🔹 Counsel and enroll students into suitable professional training programs.
🔹 Handle enquiries from prospective and existing students via phone, email, and in person.
🔹 Provide accurate information on courses, schedules, fees, and career pathways.
🔹 Collect payments and maintain accurate financial records.
🔹 Manage and update student records in the system.
🔹 Resolve student-related issues and provide timely academic and administrative support.
🔹 Follow up on leads and enquiries to achieve monthly enrollment targets.
🔹 Build and maintain positive relationships to ensure student satisfaction and retention.
⏰ Job Nature
🔹 Full-time.
🔹 Hybrid work arrangement.
🎓 Educational Requirements
🔹 Certificate or Diploma in IT or a related field, or an equivalent qualification.
📍 Job Location
🔹 Wellawatte.
🎁 Other Benefits
🔹 Competitive and comprehensive benefits package.
🔹 Opportunities for professional growth and career development.
