Store Manager – QSR

🍦 Store Manager – QSR (Soft Serve Dessert Brand) 🍦

📍 Location: Bambalapitiya, Colombo

💼 Company: Softy Foods (Pvt) Ltd

🏷 Brand: Softy & Co.

🔹 About the Role

Softy Foods (Pvt) Ltd is launching Softy & Co., a modern quick-service dessert brand focused on premium soft serve ice cream and creative dessert experiences. We are looking for a dynamic and experienced Store Manager to lead the operations of our flagship outlet and build a strong, customer-focused team from day one.

🔹 Key Responsibilities

• Oversee daily outlet operations for smooth and efficient performance

• Maintain high standards of Quality, Service, and Cleanliness (QSC)

• Lead, train, and motivate supervisors and crew members

• Handle staff scheduling and shift management

• Monitor sales, stock levels, and minimize wastage

• Ensure strict food safety and hygiene compliance

• Maintain brand standards and operational procedures

• Manage customer feedback and ensure excellent service recovery

🔹 Requirements

• 2–3 years experience in a supervisory/management role in a QSR environment

• G.C.E. O/L or A/L (preferred)

• Strong leadership and team management skills

• Ability to perform in a fast-paced environment

• Good understanding of QSR operations

• Excellent communication and problem-solving skills

🔹 Salary & Benefits

💰 Salary: Rs. 100,000 – 120,000 per month

🎯 Performance-based incentives after 6 months

📈 Career growth & professional training

⚡ Energetic and dynamic work environment

🚀 Opportunity to lead a brand-new dessert concept

🔹 Job Type

Full-time

📩 Apply Now

📧 Email: hr@softy.lk

📱 WhatsApp: 077 803 2732

📞 Contact: 077 803 2732