Chinthana GSM (PVT) Ltd, a leading mobile phone store in Sri Lanka is looking for Service Center Manager
Responsibilities:
* Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
* Delegating and directing service tasks, monitoring the progress of current projects.
* Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
* Monitoring department issues and client complaints to create methods to lessen recurring issues.
* Maintaining strong relationships with manufacturers, dealers, and sales representatives.
Requirements:
* A bachelor's degree in business, administration, or related field.
* Previous service center management experience may be advantageous.
* Strong industry knowledge.
* Excellent leadership, communication, sales, and customer service skills.
* Computer literacy and good organizational skills.
* Problem-solving skills.
* The ability to work under pressure and handle stress.
with an attractive salary.
Call us for Information: 076 193 3335
Email your CV to: chinthanagsm@gmail.com
