Sales Showroom Manager

✅ Post: Group Sales & Showroom Manager

Key Responsibilities

• Oversee and manage the overall showroom operations while ensuring smooth daily workflow and service excellence

• Develop and execute sales strategies to achieve individual, showroom, and group sales targets

• Lead, supervise, and motivate sales teams to maintain high productivity and customer service standards

• Monitor sales performance, analyze data, and prepare daily / weekly / monthly reports for management

• Ensure proper stock management, merchandising, and display standards across the showroom

• Handle customer inquiries, complaints, and after-sales service coordination to ensure customer satisfaction

• Coordinate with management regarding promotions, marketing activities, and business development initiatives

• Manage staff scheduling, attendance, discipline, and performance evaluations

• Maintain accurate cash handling, sales documentation, and operational records

• Build strong relationships with customers, suppliers, and internal departments

• Ensure compliance with company policies, procedures, and operational guidelines

Educational Qualifications

• Diploma / Higher Diploma / Bachelor’s Degree in Business Management, Marketing, or a related field

• Professional qualification in Sales, Retail Management, or Leadership will be an added advantage

• Strong computer literacy including MS Office, POS systems, and reporting tools

Experience

• Minimum 3–5 years of experience in retail sales or showroom operations

• Prior experience in a mobile phone / electronics showroom will be highly preferred

• Proven experience in team leadership, sales target achievement, and operational management

• Experience in stock handling, reporting, and customer relationship management

Key Skills & Competencies

• Strong leadership and team management abilities

• Sales-driven mindset with target orientation

• Excellent communication, negotiation, and interpersonal skills

• Customer service and problem-solving capability

• Analytical and reporting skills

• Ability to multitask, work under pressure, and meet deadlines

• High level of professionalism, responsibility, and accountability