As Restaurant Manager at e Lounge, you are a key leader within the restaurant's operation, supporting the day-to-day delivery of a seamless guest experience and an efficient, profitable service environment. Working closely with the Restaurant , you'll ensure that the venue runs to the highest standards of service, quality, and brand integrity. With a hands-on approach, you'll manage the floor, motivate the team, and serve as a critical link between service, culinary, and support departments. You bring presence, energy, and attention to detail to everything you do, elevating both guest satisfaction and team performance in a distinct way.
Duties & Functions:
# Oversee daily restaurant operations and ensure smooth workflow
# Coordinate with the kitchen and staff to
maintain seamless service delivery.
# Collect and report guest feedback to support ongoing service and
product improvement.
# Conduct briefings and communicate daily objectives clearly to the
team
# Mentor junior colleagues through ongoing coaching and
performance feedback
# Ensure sufficient stock levels and monitor requisitions to control
costs and prevent wastage.
# Monitor cash handling, payment discrepancies, and POS entries to
ensure accuracy and accountability.
# Assist in developing and launching promotions, activations, and
service innovations
# Maintain up-to-date knowledge of the menu, promotions, and
product offerings
# Work closely with the restaurant team and other
departments to ensure smooth communications are maintained.
# Support achievement of revenue and cost targets through upselling,
portion control, and smart inventory usage.
# Maintain high standards of customer service and guest satisfaction
# Manage staff recruitment, training, scheduling, and performance
# Monitor inventory, purchasing, and cost control
# Ensure adherence to health, hygiene, and safety standards
# Prepare reports on sales, expenses, and performance
# Implement strategies to improve efficiency and profitability
Requirements
# Proven experience as a Restaurant Manager or in a similar
leadership role 2 years + experince
# Strong leadership, communication, and interpersonal skills
# Excellent organizational and problem-solving abilities
# Knowledge of food safety and hospitality standards
# Ability to work under pressure and manage multiple tasks
# Ability to speak English, Sinhala, and Tamil
# Computer literacy and basic reporting skills
What We Offer:
# Competitive salary package
# Supportive and professional working environment
