Remote Customer Service, (Work From Home)
We are looking for a dedicated and trustworthy Remote Assistant to support our hotel operations in customer service, marketing, and basic accounting.
This is a fully remote (work-from-home) position.
Key Responsibilities:
Handle customer inquiries (email, WhatsApp, booking platforms)
Manage reservations and guest communication
Promote the hotel on social media platforms
Assist with marketing content and online promotions
Support basic accounting tasks (bookkeeping, data entry, invoicing)
Maintain records using Excel / Google Sheets
Participate in online meetings when required
Requirements:
Minimum qualification: Diploma or Degree in Accounting, Business, or related field
Fluent in English (written and spoken)
Strong writing and communication skills
Experience in accounting / bookkeeping
Good knowledge of Excel and Google Sheets
Ability to promote on social media platforms
Skills in graphic design and photo editing (Photoshop or similar software)
Basic photography skills are an advantage
Previous hotel or hospitality experience is a plus
Honest, reliable, and detail-oriented
Must provide educational and experience certificates
Own laptop and stable internet connection (essential)
Work Conditions:
Work from home (remote position)
Flexible working hours, but must be responsive and responsible
If you are interested, please send your CV along with copies of your certificates and a short introduction
