# 💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍: Recovery officer
KEY TASKS AND RESPONSIBILITIES
🔹Achieve monthly collection targets through close monitoring of customer payment patterns.
🔹Strict adherence to company procedure in accepting and handing over of receipts with required documentation.
🔹Visit clients for distribution of monthly invoices.
🔹Advise customers on their payment options and suggesting methods of payment.
🔹Keep accurate records and reporting on collection activity.
🔹Respond to customer queries/disputes and ensure follow-up until proper resolution.
🔹Issue overdue warnings to customers when payments by them are not being made.
🔹Negotiate suitable payment plans with long-overdue customers, following discussions with your superiors when necessary.
🔹Institute legal action via superiors when customers fail to pay their dues.
🔹Employees must take full responsibility for the money collected from customers.
🔹All money received should be handed over to Mahanuwara Credit (Pvt) Ltd and must be receipted on the same day of collection. This is compulsory.
🔹The collected money should not be held or used for personal purposes under any circumstances.
🔹It is mandatory to follow the mahanuwara credit (pvt)Ltd procedures.
📧 How to Apply:
Send your CV with the position mentioned clearly at the top, along with details of two non-related referees, within 14 days of this advertisement.
Address.- No.69, Colombo Road,Kurunegala
OR
SEND US YOUR CV
E-Mail Us
📧 hr.admin@dinapalagroup.com
VISIT OUR WEBSITE
🌐 www.dinapalagroup.lk
Please apply through the Ikman portal
