Printer & Customer Support Technician

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : PRINTER & CUSTOMER SUPPORT TECHNICIAN

📍 Softlogic Information Technologies (Pvt) Ltd – No. 35/10, Nawala Road, Narahenpita, Colombo 05

💠 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

NVQ Level 03 or above (or equivalent from recognized institute)

Minimum 02 years’ experience in Hardware Technical & IT Repair sector

Good troubleshooting skills on MS-Windows & Intel-based computer hardware

Ability to work independently

💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

Strong problem-solving mindset

Customer-focused

Self-motivated & reliable

Able to recognize, research, isolate & resolve technical issues with proper solutions

【~】✪

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 :

Install, configure & maintain all types of printers (laser, inkjet, dot matrix, MFDs)

Diagnose & resolve printer hardware/software issues

Perform routine servicing, cleaning & preventive maintenance

Replace consumables (toner, cartridges, rollers, drums)

Install, configure & troubleshoot desktops, laptops, monitors & other IT hardware

Provide on-site & remote support to end users

💠 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

Full-time Printer & Customer Support Technician role – responsible for installation, maintenance, troubleshooting, and repair of printers and IT hardware, along with end-user support (on-site & remote).

【~】✪

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

Attractive remuneration package

Other benefits

【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert.

Please indicate the position in the subject column of the email when applying. Only shortlisted candidates will be notified.

[𝐖𝐄 𝐇𝐈𝐆𝐇𝐋𝐘 𝐈𝐍𝐅𝐎𝐑𝐌 𝐀𝐋𝐋 𝐓𝐇𝐄 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄𝐒 𝐓𝐎 𝐌𝐄𝐍𝐓𝐈𝐎𝐍 𝐀 𝐕𝐀𝐋𝐈𝐃 𝐌𝐎𝐁𝐈𝐋𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 & 𝐈𝐓 𝐈𝐒 𝐂𝐎𝐌𝐏𝐔𝐋𝐒𝐎𝐑𝐘 𝐓𝐎 𝐀𝐓𝐓𝐀𝐂𝐇 𝐘𝐎𝐔𝐑 𝐂𝐕 𝐁𝐘 𝐔𝐏𝐃𝐀𝐓𝐈𝐍𝐆 𝐘𝐎𝐔𝐑 "𝗜𝗞𝗠𝗔𝗡 𝗥𝗘𝗦𝗨𝗠𝗘"]

＃ 📧 𝐸𝓂𝒶𝒾𝓁: hr@softlogic.lk