๐ผ ๐๐๐๐๐๐๐๐ : Officer - Front Office (Customer Relationship Management)
๐ ๐๐๐๐๐๐๐๐๐๐๐๐ : | # ๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐
๐๐๐ :
ใ~ใโช At least 1 year of experience in tele-sales (preferred).
ใ~ใโช Fluency in spoken Tamil, Sinhala & English.
ใ~ใโช Computer literate (MS Office).
ใ~ใโช Basic IT skills are essential.
ใ~ใโช Strong interpersonal and negotiation skills.
ใ~ใโช Willingness to work on a shift basis.
ใ~ใโช A positive and engaging personality.
ใ~ใโช Young and dynamic individual with potential to work in a fast-paced environment.
๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐ : | # ๐ ๐๐๐ ๐๐๐๐
๐๐๐ :
ใ~ใโช Welcome visitors/customers and direct them appropriately.
ใ~ใโช Handle incoming calls in Tamil, Sinhala & English.
ใ~ใโช Build and nurture strong client relationships.
ใ~ใโช Educate customers on product details and identify potential leads.
ใ~ใโช Collaborate with the team to maintain high customer service standards.
ใ~ใโช Manage customer accounts by updating information and tracking status.
ใ~ใโช Address customer inquiries to ensure a seamless experience.
ใ~ใโช Work within the Customer Relationship Management department of LOLC Holdings PLC.
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๐๐๐๐๐
๐๐๐ :
ใ~ใโช An attractive remuneration package along with fringe benefits.
ใ~ใโช Career development prospects.
ใ~ใโช We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
โ
๐๐๐ ๐๐ ๐๐๐๐๐ โ๏ธ :
If you feel you are the right individual for the above position, then apply via "๐๐ฝ๐ฝ๐น๐ ๐ก๐ผ๐" of this advert.
[ ๐๐ ๐๐๐๐๐๐ ๐๐๐
๐๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐ ๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐๐๐ & ๐๐ ๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐ ๐๐ ๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ "๐๐๐ ๐๐ก ๐ฅ๐๐ฆ๐จ๐ ๐" ]
๏ผ ๐ง ๐ธ๐๐ถ๐พ๐ : AzamA@lolc.com
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