Office Operations Executive

ABOUT JOB ROLE:

💼 𝐏𝐎𝐒𝐈𝐓𝐈𝐎N: OFFICE OPERATIONS EXECUTIVE (Night Shift)

💠 LOCATION: CHILLAW – SRI LANKA

💠 𝐂𝐀𝐍𝐃𝐈𝐃𝐀𝐓𝐄 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

Open to work according to standard US hours and calendar.

Minimum 3 years of experience, including 1 year in an Administration & Social media marketing role.

RCM (Revenue Cycle Management) experience is a strong advantage.

Proficiency in Microsoft Office; intermediate to advanced Excel skills required.

Excellent people management and team-building skills.

High ethical standards and professional integrity.

Proven ability to work with foreign clients.

Fluent in English ( Reading / Writing / Speaking )

💠 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 & 𝐉𝐎𝐁 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 :

✪ Ensure client accounts are managed efficiently, and targets are consistently met

✪ Serve as the key liaison for clients, ensuring issues are resolved and updates communicated.

✪ Collaborate effectively with internal teams and build strong professional relationships.

✪ Maintain KPIs and service levels throughout the client lifecycle from onboarding to steady-state operations.

✪ Support and guide team members to ensure high performance and adherence to standards.

✅ 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】we offer an attractive remuneration package ,incentives , Accommodation & Transportation that are above market standards for the suitable candidate.

✅ 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 ✍️ :

If you feel you are the right individual for the above position, then apply via "𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄" of this advert OR 📧 𝐸𝓂𝒶𝒾𝓁:wilson@stmaryscartageltd.com

Web Site: www.stmaryscartageltd.com

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