Domestic Express (Pvt) Ltd. is a leading domestic courier company with over 70 branches islandwide and proven track record of reliable & timely delivery services.
With business expansion, we are looking for dynamic and energetic professionals to join our team.
Key Responsibilities
- Respond to all customer queries and concerns promptly and professionally via calls, emails, and WhatsApp.
- Liaise with internal departments to ensure timely and effective solutions.
- Maintain a high level of customer satisfaction through efficient communication and problem resolution.
Qualifications & Skills
- GCE O/L and/or A/L qualified.
- Prior experience in Customer Service environment will be a definite advantage.
- Ability to communicate in Sinhala or Tamil, and English.
- Friendly and courteous voice and attitude.
- Ability to work under pressure and multitask effectively.
For more information +94 77 687 5071
+94 74 064 3976
