💼 POSITION : Customer support executive
💠 REQUIREMENTS : | # 💠 CANDIDATE PROFILE :
【~】✪ Age: Below 30 years preferred
【~】✪ Education: GCE A/L or equivalent; Diploma in Customer Service or Marketing is an advantage.
【~】✪ Experience: Minimum 1 year in a call center or customer service role (preferred).
【~】✪ Languages: Strong verbal communication skills in Tamil and English.
【~】✪ Skills:
- Excellent listening and problem-solving abilities.
- Basic computer skills and familiarity with CRM systems.
💠 RESPONSIBILITIES : | # 💠 JOB PROFILE :
【~】✪ Location: Dematagoda
【~】✪ Contract: 1 year
【~】✪ Key Responsibilities:
- Handle incoming customer calls related to offers, promotions, and services.
- Make outbound calls to inform customers about new campaigns, offers, and benefits.
- Provide clear, accurate information and resolve customer inquiries efficiently.
- Record and maintain detailed customer interactions in the CRM system.
- Meet daily/weekly call targets while ensuring excellent service quality.
- Collaborate with the marketing and sales teams to support campaign goals.
✅ BENEFITS :
【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
✅ HOW TO APPLY ✍️ :
If you feel you are the right individual for the above position, then apply via "Apply Now" of this advert.
[ WE HIGHLY INFORM ALL THE CANDIDATES TO MENTION A VALID MOBILE NUMBER & IT IS COMPULSORY TO ATTACH YOUR CV BY UPDATING YOUR "IKMAN RESUME" ]
＃📳 Contact : +94 75 733 4708
＃ 📧 Email : operations@quesslanka.com
