💼 POSITION : Customer support associate / officer
💠 REQUIREMENTS : | # 💠 CANDIDATE PROFILE :
【~】✪ G.C.E. O/L with a relevant certificate-level qualification.
【~】✪ Strong problem-solving skills and high attention to detail.
【~】✪ Good verbal communication skills in Sinhala and English.
【~】✪ Basic computer literacy, including MS Office.
【~】✪ Ability to multitask and manage priorities effectively.
💠 RESPONSIBILITIES : | # 💠 JOB PROFILE :
【~】✪ Provide timely and effective assistance to customers via phone and email, addressing inquiries and resolving issues promptly.
【~】✪ Handle customer complaints with professionalism, empathy, and a solution-oriented mindset.
【~】✪ Prepare accurate estimations based on customer requirements.
【~】✪ Coordinate with internal teams to ensure smooth and efficient service delivery.
【~】✪ Prepare reports as required by supervisors.
✅ BENEFITS :
【~】✪ We offer an attractive remuneration package & incentives that are above market standards for the suitable candidate.
【~】✪ Corporate insurance coverage.
【~】✪ Clear career growth opportunities based on performance.
【~】✪ Exposure to leading global brands.
✅ HOW TO APPLY ✍️ :
If you feel you are the right individual for the above position, then apply via "Apply Now" of this advert.
[ WE HIGHLY INFORM ALL THE CANDIDATES TO MENTION A VALID MOBILE NUMBER & IT IS COMPULSORY TO ATTACH YOUR CV BY UPDATING YOUR "IKMAN RESUME" ]
📳 CONTACT : +94 75 733 4704
📧 Email : ruth.elango@quesslanka.com
