Call Center Associate (Night Shift) – School leavers are encouraged to apply.
Location: Rajagiriya
Working Hours: 7:00 PM – 4:00 AM (Sri Lanka Time)
Working Days: Weekdays (Weekends Off)
Job Summary
We are seeking motivated and enthusiastic school leavers with strong English communication skills to join our call center team. This role is ideal for individuals looking to begin their professional career in a dynamic, fast-paced environment while gaining valuable industry experience.
Key Responsibilities
• Assist with day-to-day operations and support ongoing projects.
• Work night shifts from 7:00 PM to 4:00 AM (Sri Lanka Time).
• Conduct online research on property title documents and prepare detailed Property Reports for lenders.
• Perform administrative duties including data entry and document management.
• Collaborate with senior staff to learn processes and develop industry-related skills.
• Deliver excellent customer service to both internal and external stakeholders.
Qualifications & Skills
• GCE Advanced Level (A/L) is mandatory; a degree or higher education is an added advantage.
• Strong proficiency in English (spoken and written) is essential.
• Working knowledge of Tamil and Sinhala is preferred.
• Good communication, analytical thinking, and problem-solving skills.
• Ability to work effectively in a team environment.
• Quick learner with the ability to adapt to new tasks and challenges.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Positive attitude and willingness to take responsibility.
Ideal Candidate Profile
• School leavers looking to start a professional career.
• Comfortable working night shifts.
• Detail-oriented and eager to learn.
• Customer-focused with a professional approach.
Apply Now:
Interested candidates can send their resumes by visiting our website:
www.lankastaff.lk
Navigate to the Overseas Jobs section and search for Job No: 9412.
You may also apply for other available opportunities.
For inquiries, please contact: admin@lankastaff.lk